Privacy Policy

Who we are

CreditMarketing.ca operates an affiliate and lead generation network behind consumer brands such as Loans Canada, My Auto Approval and Prêts Québec. We are based at 18 King Street East, Suite 1400, Toronto, ON M5C 1C4, Canada. This policy applies to creditmarketing.ca and to our partner portal.

If you are a consumer who applied for a product through one of our brands, the privacy policy on that brand's website applies to you. You can also submit a privacy request here.

What we collect

• Account and contact details: names, business email addresses, phone numbers, company name and address, and the people you add to your account.
• Billing and payout details: invoicing information, tax numbers, and the payment details you give us for commissions.
• Verification: documents we ask affiliates for before approving an account, such as a government-issued ID, and the agreements you sign with us.
• Integration settings: API tokens, postback URLs, IP addresses you ask us to allow, and the tracking values you send with your traffic.
• Security and usage: sign-in times, IP addresses, browser details and the actions taken in your account. Our website also uses cookies and analytics tools to understand how it is used.

How we use it

• To open and manage your account, deliver leads, track performance and report to you.
• To invoice, pay commissions and keep accounting records.
• To verify who we work with, prevent fraud and review marketing for compliance.
• To keep accounts and our systems secure.
• To send you service messages about your account and, where you have agreed, news about our programs. You can unsubscribe from marketing emails at any time.

Who we share it with

We do not sell, rent or trade partner data, and we do not share it with other partners or with third parties for their own use. We only share it with:

• Service providers that help us run our business, such as hosting, email delivery, payment and security providers. They may use it only to provide their service to us.
• Authorities, when the law requires it.

Some of our service providers process information outside Quebec and Canada, including in the United States. When they do, we take steps to make sure it stays protected.

How long we keep it

We keep your information for as long as we need it to work with you and to meet our legal, tax and accounting obligations. After that, we delete it or anonymize it.

How we protect it

We protect your information with safeguards suited to how sensitive it is, and only the staff who need it can access it. Please keep your login details private and tell us right away if you think your account has been compromised.

Your rights

You can ask to see the personal information we hold about you, have it corrected, or withdraw your consent to how we use it. Withdrawing consent may mean we can no longer work with you. If you are not satisfied with our answer, you can contact the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.

Contact us

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.